Who we are

Our website address is: https://www.davinaconnect.co.uk

Last Updated: 28/08/2024

At www.davinaconnect.co.uk (referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

1.1. Personal Data

Personal data refers to any information that can be used to identify you directly or indirectly. This may include:

• Contact Information: Name, email address, phone number, postal address.
• Account Information: Username, password, and other registration details.
• Payment Information: Credit/debit card details and billing information.
• Communication Data: Information you provide when you contact us via email, phone, or other channels.
• Profile Data: Preferences, feedback, and survey responses.

1.2. Non-Personal Data

We may also collect non-personal data that does not identify you as an individual, including:

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1. To Provide and Improve Our Services

• To operate, maintain, and improve our website.
• To provide you with information, products, or services that you request from us.
• To process transactions and manage your account.

2.2. For Communication Purposes

• To communicate with you, including responding to inquiries and providing customer support.
• To send you newsletters, updates, and promotional materials (you can opt-out at any time).

2.3. For Legal and Compliance Purposes

• To comply with legal obligations and regulatory requirements.
• To protect our rights, property, and safety, as well as those of our users and others.

3. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users.
• In the Event of a Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct or update inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Retention of Your Information

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of each website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@davinaconnect.co.uk